Last Updated: June 12, 2026
At NAVGUNJAR, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from our website.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order and transaction details
- Account login information
- Information you provide when contacting customer support
- Website usage and technical information, such as IP address, browser type, and device information
We only collect information that is reasonably necessary to provide our services and process your orders.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Provide order confirmations and shipping updates
- Process payments
- Provide customer support
- Handle replacement claims
- Communicate with you regarding your orders
- Maintain and improve our website
- Prevent fraud, misuse, and unauthorized activity
- Comply with applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment service providers.
NAVGUNJAR does not intend to store your complete debit card, credit card, or banking credentials on our website. Payment information is generally processed securely by the relevant payment provider.
You should review the privacy policies of the payment provider you use for additional information about how they process your payment information.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, including:
- Payment processing providers
- Shipping and logistics providers
- Website and hosting service providers
- Technology and email service providers
- Professional or legal advisers where necessary
- Government or law-enforcement authorities when legally required
Only information reasonably necessary for the relevant service or legal requirement will be shared.
5. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain shopping carts, improve website performance, and understand website usage.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Account Information
If you create an account on our website, you are responsible for keeping your login credentials confidential.
Please notify us if you believe your account has been accessed without authorization.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Complete transactions and provide services
- Maintain business and transaction records
- Resolve disputes
- Process replacement claims
- Meet legal, tax, accounting, and regulatory requirements
When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal requirements.
9. Third-Party Services
Our website may use third-party services for payments, shipping, analytics, website functionality, communication, or other business operations.
These third parties may process information according to their own privacy policies and terms.
NAVGUNJAR is not responsible for the privacy practices of independent third-party services.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization.
If you believe a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information.
To make a privacy-related request, please contact us using the details below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.
Any updated version will be posted on this page with a revised “Last Updated” date.
13. Contact Us
For questions or requests regarding this Privacy Policy, please contact:
NAVGUNJAR
Email: navgunjarcrafts@gmail.com